By : Rasha Hussein


The National Agricultural Development Company (NADEC) has successfully
implemented SAP Signavio, leveraging the technology to advance the
company's digital transformation strategy. The initiative is aligned
with the Kingdom's Vision 2030, and aims to enhance the efficiency of
NADEC’s services, supporting diversification of its products and
enabling it to enter new sectors in the food industry. It will also
support expansion into local, regional, and global markets while
improving customer satisfaction and product quality.



Supported by the SAP Customer Success program, NADEC achieved the
deployment within just five days, and customers, staff and partners
are already benefitting from the results. In total, 51 business
processes have been transformed, including finance, procurement,
warehousing, production, quality control, sales, transportation, and
plant maintenance.



Saad Saud Alhowaimel, NADEC, Vice President - Digital & Technology,
said, “Achieving operational excellence is fundamental to NADEC’s goal
of supporting a diversified economy and contributing to regional and
global food security strategies. Through the SAP Signavio business
transformation project, we have integrated and streamlined our
business processes, automated tasks and gained greater visibility,
insight and control over our diverse operations. This empowers our
employees deliver exceptional service for our customers and partners
across KSA, GCC, and the wider Middle East region.”



The NADEC SAP Signavio project was so successful that it outperformed
competitors across global industries to win the category of ‘Best
Achievement in a Business Process Management Program’ at this year’s
prestigious Business Transformation & Operational Excellence Awards
held in the U.S.



The goal of the transformation project was to create a single source
of information to evaluate where NADEC could best integrate its
business processes to acquire real-time system data on business
transactions and inventory visibility across different verticals.
Implemented solutions include SAP Signavio Process Insights, SAP
Signavio Process Manager, and SAP Signavio Process Collaboration Hub,
all of which were integrated with SAP S/4HANA, an enterprise resource
planning (ERP) solution. The integration resulted in a precise and
comprehensive roadmap for business process improvements and
strategies.



A total of 116 recommendations were implemented across the 51 business
processes analyzed. These led to significant results including a 37%
reduction in average transactional time and near-perfect accuracy
across product costing.

Omar Bukhari, Head of Consumer Retail Services, SAP Saudi Arabia,
commented, “SAP Signavio is an end-to-end business process
transformation platform that enables enterprises to quickly
understand, benchmark, improve, transform and manage their business
processes rapidly and at scale. This makes it an ideal solution to
support NADEC’s focus on operational excellence and growth. The NADEC
team’s forward-thinking approach and readiness to collaborate inspired
our Customer Success department, and the resulting solution will
enable the continued agility and high performance needed to propel
NADEC’s expansion and long-term success.”



Eman Goubran, Head of Sales EMEA South, SAP Signavio, commented, “SAP
SIgnavio was selected for the project for multiple reasons including
the ease of integrating the system with existing SAP solutions; the
effortless creation of models, simulations and flow charts; the fact
that the Signavio Process Collaboration Hub enables NADEC employees to
share knowledge seamlessly; and the specialized expertise and support
provided by the SAP Customer Success program. The SAP Signavio project
is part of a wider digital transformation and modernization strategy
to support NADEC’s expansion into new and varied markets.



Last year, NADEC launched an ambitious strategy as part of its plans
for transformation in the coming years, aiming to achieve a
significant shift in the food industry and actively contribute to the
policy of self-sufficiency and food security in the Kingdom of Saudi
Arabia, based on three key criteria: sustainability, growth, and
health.



NADEC’s strategy primarily focuses on developing food projects based
on quality and sustainability, achieving operational excellence,
localizing modern food industry technologies and methods, and training
and developing national talents and skills, with the goal of
contributing to self-sufficiency in line with Vision 2030 for food
security.