By : Bakinam Khaled

In a new project with Volvo Cars, Semcon develops the digital workshop information for an upcoming electric vehicle model. The project involves diagnostic, service and spare parts information, and is planned to run through September 2023.  

Making sure that workshop technicians always have access to accurate diagnostic information for troubleshooting, as well as service and spare parts information, means that they can more quickly and easily do their jobs – servicing and repairing vehicles. With deep technical expertise and experience in digital information solutions, Semcon’s experts ensure that Volvo Cars technicians have the right conditions for their work.

“Our long experience as a partner to Volvo Cars and several other major clients in the automotive industry makes us a reliable choice for this type of complex delivery. We look forward to supporting Volvo Cars in this new project and in the ongoing transition to fully electrified model programmes,” says David Sondén, General Manager Product Information Sweden at Semcon.  

Semcon is contributing a broad mix of expertise to the project, which will continue until September 2023. Up to about 30 people are expected to be part of the international team, which will be comprised of employees in Sweden, China and Hungary, and include skills such as diagnostic engineers, method developers, spare parts service engineers and illustrators. 

Digital product information customised for the target group creates important competitive advantages for companies when it comes to strengthening relationships with customers through, for example, increased uptime, more efficient service and maintenance, and a better user experience.