By : Amir Taha
Shipsy, a leading SaaS-based logistics management provider, has been recognised as a Representative Vendor in the 2022 December Gartner Market Guide for Last-Mile Delivery Technology Solutions.
"The aspirations of many organisations to provide an Amazon-like experience combined with the continued evolution of unified commerce operations is driving many organisations to enhance their last-mile capabilities. These delivery capabilities were often not supported with the right technology solutions, resulting in inefficient processes and a less-than-optimal customer experience.
Software vendors in the last-mile delivery market are responding to these business drivers by adding new and enhancing existing capabilities to their products, filling the gaps in the last-mile process that more mature transportation software solutions have," highlights the Gartner Market Guide for Last-Mile Delivery Technology Solutions.
"At Shipsy, we endeavour to empower our customers to unlock operational efficiencies in a rapidly changing delivery landscape. We are honoured with our recognition in the Gartner Market Guide for Last-Mile Delivery Technology Solutions.
Through rapid technology innovation, Shipsy is helping businesses to be future-ready to address evolving last-mile delivery challenges and rapidly growing customer demands. Our platform plays a pivotal role in assisting businesses to unlock new revenue streams and identify cost-optimisation pockets while delivering superior customer experiences. This, in turn, is helping accelerate the growth of our customers," said Soham Chokshi, CEO & Co-founder, Shipsy.
The increase in e-commerce operations required businesses to adapt to the pace of quickly changing customer demands to remain competitive. LMD solutions enable organisations to automate and better manage the orchestration of the delivery process, providing capabilities to leverage their own fleet and extend their carrier networks (including courier and local fleets). This allows the shipper to provide more choices to the end consumers and better, faster or more sustainable service, depending on the carriers connected to the application.
Shipsy's last-mile solution automates delivery orchestration, drives logistics efficiencies through data and analytics, and makes deliveries more sustainable. It enables delightful delivery experiences with an auto allocation of orders, courier-partner management, dynamic en route order clubbing, live order tracking, driver app, and many other loaded capabilities that help manage SLAs efficiently.
