Ahl Masr Hospital is the first and largest hospital and research center in the Middle East and Africa to offer free burn and associated trauma treatment.

- Ahl Masr Hospital set to significantly advance burn patient care across Egypt with seamless connectivity enabled by Avaya.

- Apart from uplifting patient care in its main hospital, the solution will enable the hospital to become a hub that extends burn treatment expertise across Egypt and the wider region. 

By ; Bakinam Khaled

 Ahl Masr Hospital, the first and largest hospital and research center in the Middle East and Africa to offer free burn and associated trauma treatment, is set to significantly advance burn patient care across Egypt with seamless connectivity enabled by Avaya (NYSE: AVYA).

The hospital, run by the Ahl Masr Foundation, eventually aims to receive over 300,000 patients per year, operating an intensive care unit, an incubator department, a surgical department, specialized clinics and laser treatment. Apart from these cutting-edge in-patient facilities, the hospital will also become a hub that extends burn treatment expertise across Egypt and the wider region. 

It will do this through implementing an advanced Avaya OneCloud UCaaS solution that enables seamless collaboration between staff at the hospital, the Ahl Masr headquarters office, and satellite branches across the country. At its main hospital, seamless connectivity between staff and patients – across voice, text and video, accessible through dedicated in-room devices, will improve the level of care. Avaya is also working with the foundation to enable telemedicine through a dedicated control room, with small, rural branches communicating with the main hospital through video – enabling the delivery of proper treatment with speed. 

“We’re a knowledge hub, and timely communication is key to our success in that capacity. Apart from our efforts at the hospital itself, we provide support to small healthcare units around the country, so that they can provide a high level of care to burn victims. We need all these places to be very well connected – you can’t have delays in communications when a patient’s life is in danger,” said Heba EL Sewedy Founder and Chairwoman at Ahl Masr Foundation. 

“This project is about enabling not only the main hospital with the right tools to serve patients well, but also extend our teams’ expertise across the country.” 

In Egypt, there are 250,000 burn cases every year, 37% of which result in fatalities in the first six hours if proper treatment is not administered. Over 50% of burn victims in the country are children, 18% of whom end up with a form of handicap, and 99% of whom suffer some disruption to their education.   

Ahl Masr Hospital aims to address these challenges by providing free and timely medical treatment, rehabilitation and psychological services. 

“We are proud to support Ahl Masr Foundation as it expands its incredible work for the treatment of burn victims across Egypt. Through these advanced communications capabilities, we are helping Ahl Masr save lives by providing timely treatment knowledge to less well-equipped facilities across the country,” said Ahmed Fayed, Country Manager – Egypt & Libya, Avaya.