العدد الورقى

الارشيف

أخر الأخبار

NTRA imposes fine of 20 million pounds on Telecom Egypt for service breakdown

  • Saturday 9 December 2023 15:09 - السبت ٢٧ جمادى الأولى ١٤٤٥

    • By : Ghada Haley

     

    The National Telecommunications Regulatory Authority of Egypt (NTRA) imposed a fine of EGP 20 million on Telecom Egypt upon monitoring a serious breakdown in telecom infrastructure and disconnection of voice and internet services across different areas on Tuesday, December 5, 2023.

    Operators were also directed by NTRA to provide compensations for affected customers, in accordance with the public compensation rules issued by NTRA to operators, to ensure that users’ rights are protected in case of service-breakdowns.

    NTRA had urgently formed a technical committee once the breakdown occurred, to determine its causes, range of impact, time duration, as well as the areas affected, until service was properly restored to all areas. Meanwhile, the decision of imposing a fine was made based on a report drafted by the committee.

    Furthermore, the technical committee will carry on work with internet service providers to have a clear image about how impactful such a breakdown was on services, and take whatever actions necessary to protect users’ rights.

    It’s worth noting that NTRA affirmed it’s important that all measures must be taken to ensure services are seamlessly provided and avoid any network breakdowns that put users at the risk of being harmed. As pointed out by NTRA, measures should be also taken to meet the users’ needs, protect their rights and raise their level of satisfaction with the services utilized. 

     

    أخبار ذات صلة

    Contact Hosts High-Level Iraqi Financial Delegation to Strengthen Regional Cooperation and Exchange Expertise

    e& Egypt Enhances Business Agility with Cisco-Powered SD-WAN

    To Strengthen Its Role as a Key Partner in Supporting Business Growth e& Business Signs Five Strategic Partnerships to Provide Comprehensive Solutions for the Business Sector in the Egyptian Market

    Digital Partnerships at the Centre of Discussions at GSMA M360 MENA 2024

    Secure Domains Launches Operations in the Middle East The company is the first GCC based vendor specialized in cloud-based DNS Security solutions

    During its participation in the “Cairo ICT’24” exhibition: E&Misr participates with innovative technologies and solutions to enhance technological transformation and signs a number of partnership agreements

    أخبار تهمك

    في إطار خطتها الاستراتيجية للتوسع TLD تطلق مشروع "KUKŪN" في مدينة "مستقبل سيتي" أول مدن شركة "ميدار" باستثمارات تصل إلى 3 مليارات جنيه

    هلال : "نتورك إنترناشونال" نخطط للاقامة مركز اقليمى لتطوير الحلول بالقاهرة وتقديم الاستشارات الفنية للعملاء

    مدير عام" SAP " مصر : نسعى لدعم المبتكرين..وتنمية القدرات التنافسية للمؤسسات

    "إي فاينانس" بالتعاون مع "دل تكنولوجيز" تطلق منصة سحابية جاهزة للذكاء الاصطناعي في مصر

    فى " Cairo ICT’24" : رئيس اورانج مصر سوق واعد ونتطلع لما سيقدم من خدمات الجيل الخامس

    خلال" وطن رقمي 8 " : غرفة التكنولوجيا " CIT " تطلق 3 مبادرات لرقمنة المصانع وتوظيف الكوادر التكنولوجية ومنصة" الكتالوج الإلكتروني"

    إختارنا لك

    أبل ترفع أسعار هواتف iPhone 15 Pro Max

    واتساب يطرح تحديث بتجديد تصميم التطبيق

    اللغة الإنجليزية للأطفال والتي ستعطي أفضل النتائج

    رانيا يوسف في وصله رقص تشعل مواقع التواصل

    كيف تتكيف الشبكات مع الظروف الاستثنائية القائمة

    ONPASSIVE Announced as Strategic Partner for the 26th Arab-African Investment and International Cooperation Exhibition and Conference

    أجندة أعمال

    الاكثر قراءة

    الإبداع طريقك للنجاح بالجامعات

    حمّل تطبيق Alamrakamy| عالم رقمي الآن

    تحميل

    متجر بلاى

    تحميل

    متجر أبل